Yasfix

General

These Terms & Conditions govern the use of YasFix services and website (www.yasfix.com). By booking a service, you agree to abide by the terms outlined below. YasFix reserves the right to amend these terms at any time.

Booking & Service Requests

  • Service requests can be made via our website, phone, or WhatsApp.
  • All bookings require accurate service location details and job descriptions.
  • Service availability is subject to scheduling constraints.
  • Emergency services are available 24/7, but response times may vary.

Service Confirmation & Payment

  • Bookings are confirmed via email or phone call.
  • Payments can be made via online transfer, cash, or card (subject to availability).
  • Service charges are communicated before job commencement. Additional charges may apply if extra work is required on-site.
  • Full payment must be made upon service completion unless agreed otherwise.

Cancellations & Rescheduling

  • Customers may cancel or reschedule their appointment at least 12 hours in advance without penalties.
  • Cancellations made within 12 hours of the scheduled service time may incur a cancellation fee.
  • YasFix reserves the right to reschedule services due to unforeseen circumstances.

Warranty & Service Guarantee

  • YasFix provides a 7-day workmanship warranty on most services.
  • The warranty is void if third-party intervention or misuse is detected after service completion.
  • Any additional issues unrelated to the original service will be treated as a new job and charged separately.

Liability & Damages

YasFix technicians exercise the highest level of care when delivering services. However, we are not liable for:

  • Pre-existing damage to equipment, structures, or appliances.
  • Loss of business, profits, or data due to service downtime.
  • Delays caused by force majeure, including natural disasters or government actions.

Customer Responsibilities

  • Customers must ensure access to the service location at the scheduled time.
  • Pets, valuables, and fragile items should be secured before service commencement.
  • If specialized parts or additional equipment are required, the customer may be responsible for procurement.

Privacy & Data Protection

  • Customer data is used solely for service execution and customer support.
  • YasFix does not share personal data with third parties unless legally required.
  • For more details, refer to our Privacy Policy.

Promotions & Discounts

  • YasFix may offer limited-time promotions and discounts.
  • Discounts cannot be combined with other ongoing offers unless explicitly mentioned.
  • Promotional offers may be subject to additional terms.

Governing Law

  • These Terms & Conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes arising from service use will be subject to UAE legal jurisdiction.

    For any inquiries or support,

    contact us at contact@yasfix.com or visit www.yasfix.com.