Introduction
YasFix is committed to protecting the privacy and security of our customers’ personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information in compliance with:
- UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law – PDPL).
- General Data Protection Regulation (GDPR) for users based in the European Union (EU) or whose data is processed in connection with EU residents.
By accessing our website (www.yasfix.com) and using our services, you consent to the collection and processing of your data in accordance with this policy. For any privacy-related inquiries, contact us at contact@yasfix.com
Information We Collect
- We may collect and process the following types of personal data:
- Personally Identifiable Information (PII): Name, phone number, email address, physical address.
- Booking & Transaction Details: Service requests, payment details, transaction history.
- Technical Data: IP address, browser type, operating system, and browsing activity (where applicable).
- Communication Records: Emails, messages, or call logs exchanged with our support team.
We do not collect or store sensitive personal data unless explicitly required for service delivery and with customer consent.
Purpose of Data Collection & Use
We process your personal data for the following purposes:
- To process bookings and provide requested services.
- To communicate service updates, confirmations, and reminders.
- To improve website functionality and enhance user experience.
- To analyze customer preferences for business improvements.
- To comply with legal and regulatory requirements.
- To meet obligations under GDPR if applicable to EU residents.
We do not use personal data for marketing purposes unless explicit consent is obtained.
Data Protection & Security
We implement industry-standard security measures, including:
- Encryption of sensitive data during transmission.
- Secure servers with restricted access to authorized personnel only.
- Regular security audits to prevent unauthorized access or misuse.
Data Sharing & Third-Party Disclosure
YasFix does not sell, rent, or trade customer data. However, we may share data in the following cases:
- Service Providers & Partners: With third-party vendors (e.g., payment processors, IT support) strictly for service fulfillment.
- Legal Compliance: If required by UAE law, GDPR regulations, or regulatory authorities.
- Business Transfers: In case of a company merger, acquisition, or restructuring.
All third parties handling personal data on our behalf must comply with UAE PDPL and, where applicable, GDPR.
Cookies & Tracking Technologies
YasFix.com uses cookies to:
- Enhance website functionality and personalize user experience.
- Analyze website traffic and improve performance.
- Store user preferences for future visits.
Users can manage or disable cookies through browser settings, but this may affect website functionality.
Data Retention Policy
Personal data is retained only for as long as necessary to fulfill service obligations and legal requirements.
- Transactional records are securely stored for compliance with UAE financial regulations and GDPR retention requirements.
- Customers may request data deletion by contacting contact@yasfix.com.
Customer Rights Under GDPR & UAE PDPL
Customers have the right to:
- Access & Review: Request a copy of their personal data held by YasFix.
- Correction & Updates: Request corrections to inaccurate or incomplete data.
- Opt-Out & Deletion: Request data deletion unless required for legal purposes.
- Restrict Processing: Limit how YasFix processes personal data.
To exercise these rights, contact contact@yasfix.com.
Cross-Border Data Transfers
If personal data is transferred outside the UAE or the EU, YasFix ensures compliance with UAE PDPL and GDPR by:
- Transferring data to countries with adequate data protection laws.
- Implementing contractual safeguards to protect customer data.
Updates to This Privacy Policy
YasFix may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. Continued use of our services after updates implies acceptance of the revised policy. For any questions or concerns,